Privacy Policy

Oak Bridge Business Solutions LLC ("Oak Bridge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at oakbridgebusinesssolutions.com (the "Site") or use our services.

By accessing the Site or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site or our services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact form, booking form, or review form
• Book a consultation through our scheduling platform
• Subscribe to our newsletter or email list
• Apply for a position through our careers page
• Purchase or enroll in our services
• Communicate with us by phone, email, or text message

This may include your name, email address, phone number, business information, credit-related documents, payment information, and any other details you choose to share.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address and general location (city/region level)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings, payments, and service requests
• Communicate with you about your account, inquiries, or services
• Send you marketing communications (with your consent)
• Respond to job applications
• Analyze Site usage to improve user experience
• Comply with legal obligations

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Service Providers: Third-party tools we use to operate our business (e.g., scheduling platforms, payment processors, email marketing services, CRM systems). These providers only access your information as needed to perform their services for us.
• Legal Requirements: If required by law, subpoena, or government request, or to protect the rights, safety, or property of Oak Bridge, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We will not share your mobile opt-in information with any third-party companies for marketing purposes.

4. Cookies & Tracking

Our Site may use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use the Site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

5. SMS & Email Communications

If you opt in to receive SMS or email notifications from Oak Bridge, we will use the information you provide to send messages related to your inquiry, services, appointments, and relevant updates.

• You can opt out of SMS notifications at any time by replying STOP to any message.
• You can opt out of marketing emails by clicking the "Unsubscribe" link in any email.
• Opting out of marketing communications does not affect transactional messages related to your active services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Services

Our Site may contain links to third-party websites or integrate with third-party services (e.g., Cal.com for scheduling, SuiteDash for client portals). These services have their own privacy policies, and we encourage you to review them. Oak Bridge is not responsible for the privacy practices of third-party sites or services.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal and contractual requirements.
• Opt-Out: Opt out of marketing communications at any time.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 11.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Oak Bridge Business Solutions LLC
Email: info@oakbridgebusinesssolutions.com
Website: oakbridgebusinesssolutions.com